Sr. Systems Engineer
Full Time • Hybrid - US
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
Base Salary $80-$95,000 + Bonus = Total Compensation Target $125,000
Benefits/Perks
Benefits/Perks
- Healthcare, 401K, Vision, Dental
- Career Advancement Opportunities
- Commissions
- Bonuses
- Lunch and Coffee
Summary
The Level 3 role is to be able to solve both large and small projects beginning to end with customers. This role is a trusted advisor.
Engineers are expected to display good interpersonal skills as they will interact with colleagues, executives, and other customers facing roles. The Technician will possess the ability to problem solve at a high level, provide exemplary customer service skills, strong multi-tasking, and organizational skills.
Engineers are expected to display good interpersonal skills as they will interact with colleagues, executives, and other customers facing roles. The Technician will possess the ability to problem solve at a high level, provide exemplary customer service skills, strong multi-tasking, and organizational skills.
The Level III Technician works jointly with the sales to provide pre-sales and post-sales support, including tasks such as discovery meetings, site surveys, proposals, and presentations on technical assessments, implementations, and ongoing technical account management. The selected candidate will be results-oriented, self-motivated, energetic, professional, reliable, and a team player
IT Technician III Responsibilities:
- Provide support of incoming requests to the service desk via telephone, web portal, and email to ensure courteous, timely, and effective resolution of end-user issues.
- Provisioning and system setup for new hires.
- Prioritize incidents and service requests according to defined processes to meet defined SLAs.
- Use remote tools and diagnostic utilities to aid in resolving support requests.
- Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
- Installing and configuring hardware and software components throughout various network infrastructure devices.
- Install antivirus software and ensure virus definitions are up to date.
- Server administration via Active Directory, File & Print services, DNS, DHCP.
- Network firewall and switch administration and maintenance.
- Perform preventative maintenance, including checking and cleaning workstations, printers, and peripherals.
- Establishing good relationships with all departments and colleagues.
Flexible work from home options available.
Compensation: $80,000.00 - $120,000.00 per year
Our Tech-Nique is the difference.
The technical recruiting industry has rapidly changed over the past decade. What was once a "people" business, driven by relationships, has become transactional and volume based. Candidates have become names in databases, agencies are one of thirty on a vendors list, judged by a KPI. A client is a priority number on a recruiter's hot sheet based on bill rate, fee percentage and ease of fill.
The days of understanding a candidates personal desires and career trajectory or an organization’s cultural nuances and technical environment have shifted to mass resume submissions, distribution lists, and vendor management systems. Generic job descriptions are normal. Everything looks the same. Face to face meetings have been replaced with video & emails and resumes are doctored to match job descriptions.
Recruitment is an art and a science. The recipe for success does not lie in a company's size or its tools, but rather, in the people it employs. It takes talent to find talent. Success in this industry depends on effective communication with all parties, while accurately and transparently setting and managing expectations.